House Rules
Since the property is not only used for commercial purposes but also privately by the owners, we kindly ask you to treat the Hacienda, its furniture, and other belongings as if it were your own home.
Pool: Our pool is fenced, but children and non-swimmers must not be left unsupervised. Jumping into the pool or running along the edge can be dangerous. Please leave the cleaning and maintenance of the pool to our staff.
Quiet Hours: We kindly ask you to respect the neighbors’ nighttime rest by keeping noise levels to a maximum of 30 decibels between 11:00 PM and 8:00 AM on weekdays. On weekends and public holidays, this time extends to 9:00 AM. For events and celebrations, we commit to obtaining prior permission from the neighborhood community to ensure you can enjoy yourselves for as long as possible. Please note that in the event of a violation of noise regulations, the responsibility for the noise generated and any resulting penalties lies with the guests occupying the accommodation at that time.
Garbage: The large containers at the entrance of the Hacienda are intended for daily disposal of organic waste, especially to prevent unwanted visits from insects inside the house during summer. Separate containers for glass, plastic, and paper are also available for your convenience.
Water: We only have well water, which, while suitable for cooking and daily hygiene rituals, is not potable. Please use bottled water for drinking. Keep in mind that Andalusia is experiencing a severe drought; we kindly ask that you use water responsibly.
Smoke-Free Rooms: Smoking inside the premises is strictly prohibited. However, you may smoke in outdoor areas using the designated ashtrays.
Fire: Do not leave the grill or fireplace unattended while in use, and carefully dispose of cigarette butts in the ashtrays. There is a fire extinguisher in the main house’s entrance area.
Toilets: Please refrain from flushing toilet paper or any other waste down the toilets. Waste bins are available in all bathrooms. A clogged pipe might seem minor, but a sewage overflow can quickly turn the best vacation into a nightmare.
Pets: While we love animals, pets are not allowed due to the owner’s allergies, except for service animals. Any recommendations for immunotherapy are welcome.
Cleaning: The service fee includes towels, bed linen, final cleaning, and garden and pool maintenance during your stay. However, we kindly ask you to keep the house and furniture in acceptable hygienic conditions.
Something broken or not working properly? Please report any minor repairs or other issues to our accommodation manager as soon as possible.
TERMS AND CONDITIONS (AGB)
The number of people with access to the house must match what was agreed upon and contracted with the owner in advance. Otherwise, the owner reserves the right to immediately cancel the reservation or stay and require immediate vacating of the property, with no refund under any circumstances.
Bringing in furniture or installing mattresses, air mattresses, tents, inflatables, tarps, etc., is not allowed.
The use of the house and its surroundings for any activity other than the one agreed upon is strictly prohibited.
The owner is not responsible for any personal and/or valuable items or vehicles belonging to the client that may be present at the house during the contracted stay, nor for their loss, disappearance, or theft.
The Hacienda may only be rented by individuals aged 25 or older, who will be responsible for anyone younger in their group.